Terms & Conditions
At H. Drive Motorsport UK LTD, we are committed to providing high quality products and
excellent customer service. These Terms and Conditions govern your use of our website and the
purchase of our products. By using our website or placing an order, you agree to these terms. If
you have questions or require assistance, please contact us at H.drivemotorsportuk@gmail.com
or +44 (0) 7538891210.
Use of the Website
By accessing our website, you confirm that you are legally capable of entering into binding
agreements and are using the website for lawful purposes only. You agree to respect all
applicable laws and regulations while navigating our site. Unauthorised use of the website,
including malicious actions such as hacking or distributing viruses, is strictly prohibited. We
reserve the right to deny access to users found in violation of these terms or engaged in
fraudulent activity.
Privacy Policy
Your privacy is of utmost importance to us. We collect only the information necessary to process
your orders and enhance your shopping experience. This includes anonymized browsing data
collected through cookies, which help us understand site traffic and improve functionality. We
do not share your personal information with third parties unless required to fulfil your order or
comply with legal obligations. For more details, please review our comprehensive Privacy Policy
on the website.
Product Information and Pricing
We strive to ensure all product details, descriptions, and prices are accurate and up to date.
Prices are listed in GBP and include VAT where applicable. Shipping fees are calculated at
checkout and depend on the delivery location and method. Although we aim to avoid errors,
prices and product details are subject to change without prior notice. In the rare event of a
pricing or description error, we will contact you to confirm or cancel your order before
processing.
Orders and Payment
Placing an order constitutes an offer to purchase goods, which we may accept or decline at our
discretion. Orders are processed upon receipt of payment, which must be made via the
methods specified on our website. If your payment is declined, your order will not be
processed, and you will be notified promptly. Once your order is confirmed, you will receive a
confirmation email detailing the purchase.
At H. Drive Motorsport UK, all displayed prices include VAT at the UK rate of 20%, applicable to
customers within the European Union. For orders placed from outside the EU, VAT will not be
applied. The total cost of your purchase will comprise the price of the selected products along
with applicable shipping charges. Upon receipt of your order, we will send you a confirmation
email detailing the transaction. Payments can be made using any of the methods specified on
our website. Please note that funds will be debited from your account and cleared prior to the
dispatch of your order. By proceeding with payment, you confirm that the credit or debit card
used for the transaction is owned by you.
We reserve the right to withdraw any Products from our website at any time and to remove or
edit any materials or content on the website at our sole discretion. Additionally, we may refuse
to process a transaction or refuse service to any customer for any reason, including unwinding
or suspending any transaction after processing has begun. We are not liable to you or any third
party for withdrawing any product from the website, whether or not it has been sold, or for
removing, or suspending any transaction. Eligibility to purchase products on the website is
limited to those who meet our eligibility criteria. By making an offer to purchase a product, you
authorise us to transmit or obtain information about you from third parties, including but not
limited to credit card details or credit reports, to verify your identity, validate payment methods,
obtain payment authorisation, and process transactions.
Shipping and Delivery
We aim to dispatch all orders promptly. Shipping times will vary depending on your location and
the selected delivery option. Please note that delays caused by couriers, customs clearance, or
other unforeseen circumstances are outside our control. It is the customer’s responsibility to
ensure that all shipping details provided at checkout are accurate and complete. Please double
check your address, including postcode and contact information, to minimise delivery issues. If
an incorrect or incomplete address is supplied, resulting in failed delivery or redirection, we
cannot be held responsible for the delay or loss of the order.
Returns, Refunds, and Cancellations
At H. Drive Motorsport UK LTD, we want you to be fully satisfied with your purchase. Below is
an overview of our returns, refunds, and cancellations policy:
1. Returns
If you’re not happy with your purchase, you can return unused items within 14 days of delivery
for a refund or exchange. The products must be in their original condition and packaging with
all included accessories. Items that are used, damaged, or missing components may not qualify
for a refund or exchange.
2. Items That Cannot Be Returned
Custom or special order products are non returnable. This includes items tailored to specific
requirements or made to order.
3. Faulty or Incorrect Items
If you receive a product that is faulty, damaged, or incorrect, please notify us within 14 days of
delivery. We’ll arrange for a replacement or refund after confirming the issue.
4. Refund Process
Once we receive the returned item and verify it meets our return criteria, we’ll process your
refund within 10 business days. Refunds will be issued to your original payment method.
5. Order Cancellations
Orders can be cancelled at any time before they are dispatched. To cancel, contact our
customer support team. Once an order has been shipped, cancellations are no longer possible,
but you can return the item following our standard return policy.
Warranty Policy
All H. Drive Motorsport products come with a warranty against manufacturing defects, valid
from the date of purchase. The warranty does not cover wear and tear, misuse, improper
installation, or modifications made to the product. Proof of purchase is required to claim under
warranty. For claims, contact us with details of the issue, including photos or videos if
applicable.
Indemnity
By using our website, you agree to indemnify and hold H. Drive Motorsport UK LTD harmless
from any claims, liabilities, damages, or expenses arising from your breach of these Terms and
Conditions or your misuse of the website
By accessing and using our website, you agree to indemnify, defend, and hold H. Drive
Motorsport UK LTD and its directors, employees, agents, affiliates, an
● Breach of Terms and Conditions: Any violation of these Terms and Conditions by
you, including unauthorised use of the website, or actions that contravene applicable
laws, regulations, or third party rights.
● Misuse of Website: Any improper, illegal, or unauthorised activity conducted on or
through the website, such as interfering with its functionality, attempting to bypass
security features, or using the platform to distribute malicious content.
● Third Party Disputes: Any claims arising from content you submit, actions you take,
or transactions you initiate on this site that infringe upon the rights of third parties,
including intellectual property rights or privacy rights.
● Loss or Damage: Any damage caused to the website, its systems, or to other users, as
a result of negligence or intentional misconduct on your part.
This indemnity extends to covering any legal or financial consequences faced by H. Drive
Motorsport UK LTD due to your actions or inactions. We reserve the right to assume the
exclusive defence and control of any matter subject to indemnification, at your expense, and
you agree to cooperate with such defence.
By using the website, you acknowledge your responsibility to ensure your actions comply with
the law and that you will bear the cost of any disputes or claims resulting from improper
conduct.d partners harmless
against any claims, liabilities, damages, losses, costs, or expenses.
Out of Stock Policy
At H. Drive Motorsport UK LTD, we strive to maintain accurate inventory levels to ensure prompt
delivery of our products. However, in rare cases, items may become out of stock. Please review
our policy regarding out of stock items:
● Order Processing for Out of Stock Items: If you place an order for an out of stock
item, it will be processed, and we will notify you of the expected restocking timeline.
Please note that it may take up to 80 days for the product to be restocked, shipped, and
delivered to you.
● Non Refundable Purchase: Purchases of out of stock items are considered final and
non refundable. By placing an order for an out of stock item, you acknowledge and
agree to these terms.
● Communication and Updates: We will keep you informed of any updates regarding
your order status, including restocking progress and shipping information. If you have
any questions during this period, our customer service team is available to assist you.
● Exceptional Circumstances: In the unlikely event of a significant delay beyond 80
days or unforeseen issues with fulfilling the order, we will communicate alternative
solutions where possible.
Liability
We aim to ensure a smooth shopping experience, but we cannot be held responsible for any
indirect or consequential losses resulting from the use of our website or products. This includes,
but is not limited to, loss of income, business, or data. However, these exclusions do not affect
your statutory rights as a consumer under UK law.
1. Product Use and Performance
While we take great care to ensure our products meet the highest standards, we are not liable
for any damage or loss caused by improper installation, misuse, or failure to follow provided
instructions. We recommend all installations be completed by qualified professionals.
2. Exclusions and Limitations
These limitations do not override or exclude your statutory rights as a consumer under UK law.
If a product is faulty, unsafe, or does not meet its intended purpose, you are entitled to a
remedy, such as repair, replacement, or refund, in accordance with applicable consumer
protection laws.
3. Website Accuracy and Availability
Although we aim to ensure the information on our website is accurate and up to date, we
cannot guarantee uninterrupted access or error free content. We are not responsible for any
damages resulting from technical issues, inaccuracies, or website downtime.
Intellectual Property
All content on our website, including text, images, designs, and branding, is the intellectual
property of H. Drive Motorsport UK LTD. Unauthorised reproduction, distribution, or commercial
use of our content is strictly prohibited. If you wish to use any material from our website, please
seek prior written consent.
All content on our Website, including but not limited to text, images, graphics, designs, logos,
trademarks, videos, audio, software, and any other materials, is the intellectual property of H.
Drive Motorsport UK LTD or its licensors, unless otherwise stated. This includes the overall look
and feel of the Website, as well as any custom features or elements unique to our brand. All
rights are reserved under applicable intellectual property laws.
Unauthorised reproduction, modification, distribution, publication, transmission, display, or
commercial use of any content on our Website is strictly prohibited without our express prior
written consent. This prohibition extends to using our intellectual property for any purpose that
could misrepresent, defame, or damage the reputation of H. Drive Motorsport UK LTD.
You may browse, download, and print content from the website solely for personal, non
commercial use, provided you do not modify or alter the content and retain all proprietary
notices. Any other use, including copying or reproducing content for commercial purposes,
reverse engineering, or data mining, is not permitted without obtaining prior written approval
from us.
If you wish to use any material from our Website or believe your intellectual property rights
have been infringed, please contact us at H.drivemotorsportuk@gmail.com. Failure to adhere to
these terms may result in legal action to protect our rights.
Return of Out of Stock Products
Out of stock items cannot be cancelled once ordered nor can it/they be returned for a refund or
exchange.
Governing Law and Disputes
These Terms and Conditions are governed by the laws of England and Wales. Any disputes
arising from the use of our website or services will be subject to the exclusive jurisdiction of the
English courts.