1. Limited Warranty
H. Drive Motorsport UK Ltd guarantees that its products will be free from defects in material and
workmanship under normal and proper use for the specified warranty period. The warranty
period is 2 years for H. Drive Motorsport S Spec and Euro Spec coilover kits, starting from the
date of purchase.
2. Warranty Eligibility
To claim warranty coverage:
● Product warranty is applicable to customers who have completed the Warranty
Registration Form and submitted a warranty card.
● Customers must complete the online warranty registration and submit a warranty card
within 30 days of purchase.
● All information on the warranty card must be filled out accurately and completely. Any
inaccuracies may void warranty coverage.
● Customers are required to present the warranty card to receive any claim service.
3. Coverage Details
This warranty applies exclusively to the original purchaser:
● Warranty claims are valid only in cases of oil leakage or inefficiency in compression and
rebound functionality of the H. Drive coilovers.
4. Exclusions from Warranty
This warranty does not cover:
● Parts of the coilover other than those covered in item (3) are not included in the
warranty.
● Normal wear and tear, including minor noises (e.g., valve noise, pillow ball top mount
noise).
● The use of a pillow ball top mount may result in inevitable cabin noise, even with newly
installed coilover kits. This noise is not covered by the warranty.
● Damage caused by improper installation, misuse, neglect, unauthorised modifications, or
failure to maintain the product.
● Suspension tuning is the responsibility of the vehicle owner and may impact vehicle
warranty, electronic control modules, and road safety.
● Any damage due to accidents, racing, or competition use.
5. Customer Obligations
The customer is responsible for:
● Notifying H. Drive Motorsport UK Ltd of any issues promptly via email at
H.drivemotorsportuk@gmail.com or by phone at +44 (0) 7538891210
● Returning defective products to H. Drive Motorsport UK Ltd at their expense, using
insured and trackable shipping services to prevent loss or damage in transit.
● Ensuring that returned products are packaged securely and in their original condition.
6. Warranty Process
● Complete the Warranty Registration Form (available on our website) and include it with
the returned product.
● Upon receipt, H. Drive Motorsport UK Ltd will inspect the product to verify eligibility for
warranty coverage.
● If approved, the product will be repaired or replaced at H. Drive Motorsport UK Ltd’s
discretion. Repaired or replacement products will retain the original warranty period.
● The claims process may take between 30 to 45 days.
7. Transportation Costs
● H. Drive Motorsport UK Ltd will cover the return shipping cost to the customer for
products deemed eligible for warranty repair or replacement.
● If the product is found ineligible for warranty, the customer will bear all return shipping
costs.
8. Disclaimer of Additional Warranties
The H. Drive coilovers feature a high performance monotube damping system. Due to its
enlarged valve and integration of gas and oil within a single chamber, a slight noise may occur
when driving slowly over rough terrain, indicating normal damper operation. H. Drive
Motorsport UK Ltd provides no other warranties, whether expressed or implied, beyond those
explicitly stated in this document. This includes, but is not limited to:
● Implied Warranties of Merchantability: The assurance that the product is suitable
for general use or will meet the specific expectations of the purchaser.
● Implied Warranties of Fitness for a Particular Purpose: Any guarantee that the
product is appropriate for a specialised or specific application not expressly agreed upon
at the time of sale.
● Duration of Implied Warranties: Any implied warranties that may exist under
applicable laws are limited to the duration of the stated warranty period.
9. Limitation of Liability
H. Drive Motorsport UK Ltd is not liable for any damages, costs, or losses incurred by the
customer or any third party beyond the direct cost of repairing or replacing the defective
product. This includes, but is not limited to:
● Indirect Damages: Such as delays in use, inconvenience, or additional expenses
incurred due to product malfunction.
● Incidental Damages: Including, but not limited to, costs of alternative transportation,
storage, or product removal and reinstallation.
● Consequential Damages: Such as loss of profits, revenue, or anticipated savings;
diminished goodwill; or damage to reputation resulting from the failure or perceived
inadequacy of the product.
● Third party Claims: H. Drive Motorsport UK Ltd is not liable for damages claimed by
third parties resulting from the use or failure of the product.
In all cases, H. Drive Motorsport UK Ltd’s maximum liability is limited to the original purchase
price of the product.
10. Amendments
H. Drive Motorsport UK Ltd reserves the sole and absolute right to update, revise, or modify the
terms and conditions of this warranty at its discretion and without prior notice. These
amendments may include, but are not limited to:
● Changes in Coverage: Adjustments to warranty periods, coverage inclusions, or
exclusions.
● Procedural Revisions: Updates to the claims process, including contact methods,
required documentation, or return shipment guidelines.
● Cost Implications: Modifications to policies regarding transportation costs or fees
related to non warranty repairs.
Any amendments made to this warranty will apply only to products sold after the effective date
of such changes unless stated otherwise. Customers are encouraged to review the latest
warranty terms available on the official H. Drive Motorsport UK Ltd website.